TicketSource’s fee levels have to cover the credit/debit card provider charges that are incurred with each card transaction, as well as website provision, staffing costs, general overheads and VAT.
Customers who book online and pay by debit or credit card have a variety of ticket delivery options available to them. Electronic Ticket: customers print their own e-tickets at home, at no additional cost. Mobile Ticket: a mobile ticket which includes the unique booking reference and barcode is sent to your phone at a cost of 50p per booking. Standard Post Ticket: available as an option up to four days before any event, tickets are dispatched to you directly from TicketSource via Royal Mail and the customer is charged an additional £1.50 per booking.